Braden Business Systems


9430 Priority Way West Drive
Indianapolis, Indiana 46240
Phone: 317.580.0100
Fax: 317.580.2500

About Konica Minolta
About Sharp USA


Mission Statement

Our mission is to become the #1 office solutions provider in our market by providing office equipment, products, services, supplies, and support to our customers and by being committed to excellence for our people, customers, partners, products and services.

Highlights

Locally Owned and Operated

As a local company, all departments and management are based in Indianapolis, Indiana.  Dollars invested on equipment with Braden Business Systems stay in Indiana.

Decisions Made Locally

All decisions regarding your account are made locally on a person-to-person basis.  Braden Business Systems has full local authority, and decisions are made without consulting a regional or national office.

Experts In Office Automation

We specialize in providing equipment and services for:

Major Manufacturer Representation

Our manufacturers, Sharp and Konica, are leaders in this field and have complete product lines to meet your needs.  Also, they sell only what they manufacture.  This increases the long-term dependability of the product.

Factory Trained Technicians

Our technicians are factory trained to insure the best possible service.

One Product, One Brand

Our focus is on Sharp and Konica products only.  This simplifies training, parts ordering, and support, giving you quick solutions to your needs.

Flexibility

An office equipment solution should be built around a customer's specific needs.  Braden Business Systems can create programs to give you the flexibility you require.  The equipment can be upgraded at any time.

National Presence

The Sharp and Konica dealer network represents the "best of the best".  This represents over 700 locations throughout the United States.  All national accounts are managed and administered through our Indianapolis office.

History

Braden Business Systems began operations in 1989 as a Sharp Facsimile Authorized dealer. Konica copiers and printers were added to the line in 1992. From humble beginnings, this company has seen spectacular growth over the years. Our expanding 22,000 sq. ft. headquarters are located in the Precedent office park on the north side of Indianapolis.

Our growth has been fueled by many factors. Chief among them is our "customer first" culture, instilled by company president, David Braden. Specifically, our goal is to deliver unparalleled service and support, aggressive pricing, and to develop a partnership with our customers, ensuring a risk-free decision-making process.

Braden Business Systems currently provides and supports a wide range of imaging solutions, including digital copiers and multifunctional printers. Products and support also include network printers, fax machines, scanning units and software applications, as well as supplies for all office machines.

Benefits

Average response time 1.9 hours
Industry standard is 6.2 hours
All products backed by our Customer Confidence Replacement Program
Personalized Service
All we provide, from equipment, pricing plans, leasing, service and supplies is tailored to your specific needs. Our maintenance programs can be customized to fit volume expectations and billing requirements. We communicate with our customers. Every member of our team will work hard to exceed your expectations.
Fully Staffed Customer Service Department
We employ full time customers service representatives who will train you on all installations.  On site and remote support is also available on an ongoing basis.

Achievements