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Managed IT Services

Technology changes fast. What was widely used five years ago – or even two years ago – could be obsolete now. But how do you know what the most effective technology solutions are if your IT team is swamped performing day-to-day tasks? Not having the right technology services and strategy in place can prevent your business from growing and reaching its goals.

Trusting Braden Business Systems with your company’s IT services allows you to focus on innovation within your business and how to differentiate it among competitors. At Braden, we’re one of the most reputable IT managed services companies in Central Indiana and all of the Midwest. We’ll ensure you don’t fall behind the competition because of outdated or slow equipment or infrastructure. If you’re ready for a complete transformation, contact Braden today. Braden’s team of professionals has the skills, expertise, and experience other firms in Central Indiana simply can’t match.

Co-Managed IT Services

Every business is different, and so are its IT needs. With Braden’s co-managed services, companies can customize their service plans to include any of the following capabilities. You can choose how much or how little you want to keep in-house.

Remote Monitoring and Management (RMM)

RMM solutions monitor a company’s network including its hardware and software. When a problem surfaces, Braden’s IT team is alerted. Using remote management tools, they investigate and resolve problems in real-time.

With RMM, Braden can detect network errors, identify potential equipment failures, and proactively maintain network devices. These capabilities increase uptime, reduce unplanned maintenance, and provide consistent network operations.

Cloud Computing and SaaS Management

More organizations are looking to the cloud for computing. They use cloud services such as Software as a Service (SaaS), Infrastructure as a Service (IaaS), or Platform as a Service (PaaS) to improve operations. Implementing these services enables businesses to operate without worrying about hardware capacity.

Managed IT service providers (MSPs) can integrate clients into a public or private cloud system that eliminates the costs associated with physical servers and network hardware. Experienced MSPs such as Braden can use cloud capabilities to scale resources to meet client needs and configure operations to deliver a more agile system.

Moving to the cloud often means using more SaaS-based solutions. Without proper management, employees can download unauthorized software, adding to the growing use of shadow IT. Braden manages SaaS implementations to ensure that only secure solutions are used.

Advanced Network Monitoring and Data Backup

Data is the heart of any organization. It is what separates a company from its competitors. Protecting your business data means monitoring data transfer and storage. By utilizing automated tools to manage multiple servers, Braden can check for data corruption or leakage, and escalate notifications to reduce compromises or downtime.

Braden offers onsite or offsite data storage. Because reliable backups are essential for business continuity and disaster recovery plans, Braden ensures that the process is working properly. In the middle of a crisis is not the time to discover your backups are not working. You want your business up and running as quickly as possible to minimize operational disruptions.

Cybersecurity

No business is immune from cyberattack, but a managed service provider with cybersecurity capabilities can help protect against a compromise. Braden’s cybersecurity capabilities include:

  • Security Awareness Training
  • Advanced Endpoint Security
  • Email Security, including backups and archival copies
  • Endpoint Detection and Response

Mobile device management should be part of any cybersecurity strategy. As more employees use their personal devices for business, it’s important to have a well-designed management program.

Infrastructure Managed

Infrastructures are becoming more complex as companies move to the cloud while maintaining on-premise operations. Sometimes, finding the expertise to manage the intersection of cloud and on-premise operations can be difficult. At Braden, our network specialists share their expertise to manage your infrastructure to ensure optimum performance.

Our services include the following:

  • Server Monitoring and Management. Knowing what your servers are doing across the enterprise ensures operational uptime.
  • Network Monitoring and Management. Monitoring network performance helps identify potential equipment failures and unusual resource consumption.
  • Cloud Monitoring and Management. Understanding how cloud resources are being used can inform decisions on scaling or pivoting cloud services.
  • SaaS Management. Tracking applications to identify authorized tools vs shadowed solutions can reduce overhead and standardize operations.

Whether it’s in the cloud or on-premise, our managed infrastructure services are designed to optimize performance, reduce downtime, and eliminate unplanned maintenance.

Fully Managed Services

Braden’s fully managed services are designed to let you focus on growing your business. Our team works to optimize your network performance, protect against cyberattacks, and implement technologies to help you stay competitive. Our fully managed IT services include:

  • Server Monitoring Management
  • Network Monitoring Management
  • Cloud Monitoring Management
  • SaaS Management
  • Security Monitoring and Management
  • Procurement
  • Email Security
  • SaaS Backup
  • Data Backup and Disaster Recovery
  • Help Desk Services
  • Lifecycle Management
  • Technology Planning

With Braden’s fully managed IT services, it’s like having your own IT department with the expertise and experience to address any technical concern.

Managed Security

Cybercriminals work 24/7/365 to find ways to compromise your network. Countering their efforts takes resources that many organizations do not have. Using Braden’s managed security services can help. Developing a comprehensive security plan that includes the following can reduce the likelihood of a successful security breach.

Security Monitoring

Braden provides security monitoring tools to help identify potential threats and establish controls to prevent intrusion to keep your company’s data and software safe. It can provide infrastructure control for cloud-based implementations. Security monitoring tools log activities and events to aid in network analysis of possible risks.

Security Information and Event Management (SIEM)

Security Operation Centers (SOC) are groups of cybersecurity experts who analyze network data for potential threat vectors. SIEM tools help SOC analysts by collecting and aggregating data for review. As hackers become more sophisticated, the demands on SOC personnel have grown exponentially. By deploying SIEM tools, security experts can focus on analyzing critical data rather than on collecting it.

Managed Detection and Response

With Braden’s managed detection and response, monitoring tools are configured to detect and respond to suspicious activity on the network. Whether it is an automated response or an escalated notification, our team of cybersecurity experts is continuously analyzing your network for cyber risks.

Managed Vulnerability Services

Every system has weaknesses. Some are more critical than others. Managed vulnerability services help organizations identify weaknesses and prioritize those with the highest risk.

Compliance Managed Services

Industries such as healthcare, financial services, and government set security standards that organizations must meet. Failure to meet those standards can result in fines and other penalties. Many industries require annual compliance checks to ensure that security standards are being maintained. Braden’s security teams help clients comply with industry-specific standards such as HIPAA, PCI-DSS, and GDPR.

Contact Braden for Managed IT Services

Whether you are looking for fully managed IT services or customized plans, contact us to discuss your IT needs. Let Braden help you navigate the complex landscape of ever-changing technologies, so you can focus on what you do best – growing your business.

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